Category Archives: Features
July 9, 2010 by Jessica Zorawski
After months of development and testing, sleepless nights and overdosing on Starbucks double shots, Opt It Mobile 3.0, or in human terms, our text message marketing software, has finally been released.
If you ask Team Opt It, what’s the best part about Opt It Mobile 3.0? In a world of complicated software and endless workarounds used to get business done, Opt It Mobile’s new release puts “simple” back into “solution”. The entirely revamped system is the most user-friendly text messaging application for businesses on the market today.
Here at Opt It, we take customer recommendations seriously. Suggestions from our customers, combined with a pretty impressive design and development team, has resulted in a great application. Throughout the process of building 3.0, our top priority was to create an intuitive system with ease-of-use that is second-to-none. We’re sure we’ve succeeded in reaching that goal and are proud to pass it along to you.
We understand that customers don’t need to spend endless work hours trying to figure out a complicated system. With Opt It, that won’t happen. You’ll be focused on what’s most important to you– reaching your customers and building revenue.
There’s a new feel to the Opt It software. As one novice user put it, “When I’m working with it, I know all the old functionality I love is still there, there’s just a more intuitive way of using it to my advantage.” The bottom line is – it’s easy to use. And with fresh features like our filters and Inbox functionality, it’s more effective than ever at helping you to launch and maintain a thriving text message marketing campaign.
We are more than excited to share with you all of the new capabilities and features you are now receiving by being a part of the Opt It family:
- Increased Speed- Our newly updated platform to send out your messages is now even faster when sending, receiving and delivering your content.
- Advanced Filters- We have introduced a new concept called Filters. In all parts of the software, it is now much easier to find specific information using filters, and you can save a filter that you use regularly to search data within your account with great speed and accuracy.
- Message Clone- If you want to send the same message again to another keyword or group, just hit Clone by the recently sent message and it will automatically generate the message again so you do not have to re-type.
- Send to Multiple Keywords- You can now send a message to multiple keywords, so if you have multiple locations that are offering the same special you can save some time and send the same message to all of your keywords.
- Advanced Help Section- You now have 40 new pages of Support documents, all made to address specific questions and topics. Use these and save yourself time in getting your questions answered.
- Assigning Members to Keywords- It just got easier to assign a member to a keyword- if you want to add a member manually, it is now a much easier procedure to do so.
- Sign Up Form Widget- you can now set any of the optional fields you want to obtain from your customers as required, increasing the amount of information you can acquire through this process.
- Phone Status- Now you can see the status of a members phone number so that you can monitor whether all of your members have good, working numbers. Delete the phone numbers that are no longer working to save money.
- Message a Single Person- Now you are able to send a message to a single person, which comes in handy when someone responds to your message with a specific question. This really allows you to carry on a direct one-to-one conversation.
Stay tuned for more exciting details about Opt It Mobile 3.0.
Enjoy – Team Opt It
June 26, 2009 by Molly Anderson
Opt It’s new age gate feature allows customers to add a message or gate into their message flow that requires the end user to text back their date of birth in order to proceed. This feature is ideal for liquor or beer companies that must verify a user’s age in order to send special offers and promotions or to permit contest participation. Controlling entrance to specific groups allows businesses to meet all laws and requirements for age verification.
Here’s how the Opt It Mobile age gate feature works:
- In an attempt to join your specific group, the user texts in any keyword, for example: LIQOUR.
- The user will then receive a message stating, “You must be 21 to join this program – reply with your date of birth in the format DDMMYYYY to join.”
- The user responds via text “01181974″.
- The user receives a message back stating that they have successfully joined the LIQOUR group.
Many Opt It clients have had great success with this age gate feature, such as Corona, who has launched campaigns such as contests, targeted event reminders and discounted offers around Cinco de Mayo, as well as the Kenny Chesney summer concert tour. Budweiser currently uses the age gate feature to ensure valid entry into many summer contests and promotions.
Contact your account manager regarding how you can apply the age gate feature to your business needs. Keep in mind that this feature is not available in your account by default, so talk with your account manager for more information.
by Molly Anderson
With Opt It Mobile’s expanded contest features, users can create and manage their own contests. Opt It Mobile users are able to establish a contest by simply entering start and end dates and times for their upcoming event. They may fine tune contests by controlling the number of times a customer joins; allowing for unlimited contest entries per customer, or a specific number of entries per contest, hour, day, week or month.
The Opt It Mobile contest feature also allows for manual or automated winner selection – for example, winners can be chosen to be the “xth” entry, first “x” people or every “xth” person. The number of winners may also be capped to lower your risk.
All contest entries are integrated into Opt It Mobile’s upgraded reporting system, so business owners can see real-time results of their ongoing contests.
Consider how our upgraded contest features can work for you to drive business through your door.
June 19, 2009 by Molly Anderson
According to some recent reports, the economy may be showing the beginning signs of an upturn. For folks in the retail industry, this is great news. Adding mobile marketing to your retail business plan now is a powerful way to set your business apart as the economy moves forward. This low cost and extremely effective use of text messaging can drive business through the door during slow times and raise business to new levels as things turn around. Consider how adding Opt It Mobile can bring big advantages to you and your customers with ease.
As a retailer, it can be difficult to connect with your customers during tough economic times. With mobile marketing via Opt It Mobile, you’ll have the ability to communicate directly with customers that have given you permission to do so. With immediate release of information regarding limited time offers, specials on expiring inventory or new product and sales alerts, you’ll boost sales no matter what the economy is doing. Opt It Mobile offers features that allow business owners to track redemption on special offers and promotions. This instant customer connection allows you to increase incremental revenue, while reducing promotional costs and earning a higher return on investment.
We know this all sounds great, but how will it work? How can you put Opt It Mobile and mobile marketing to work for you? Our customers in the retail industry utilize Opt It features in a myriad of ways, such as contests, coupons for limited time offers and announcements and reminders for promotions and events. Targeted messages or value added alerts with lifestyle type content, based on the individual interests of your customers, can be sent directly and instantly. For instance, a running store might send alerts regarding stretching before and after runs, a hair salon could text information on managing hair in humid weather or a grocery store might send the latest news on healthy food choices. What’s more, retailers can use the Opt It Mobile platform to obtain customer feedback through text messaging.
In addition to the business advantages of mobile marketing, there are many benefits for your customers as well. Always privy to the latest promotions and special offers, your customers are ‘in the know’ when it comes to your business. Belonging to your VIP club gives them a sense of membership in your business’ community and ensures that they are getting special deals not offered to the general public. They’re also able to receive your information on the channel they prefer – their mobile device – eliminating the need to search for deals or clip coupons. They have everything they need to know about your business right at their fingertips.
Harness the power of mobile marketing with Opt It Mobile and add it to your retail business’ action plan. Your customers with thank you again and again.
June 5, 2009 by Molly Anderson
If it’s your goal to reach customers faster and more effectively, mobile marketing is the most powerful tool available for the restaurant industry. With the better part of the world carrying mobile devices and sending and receiving text messages, mobile marketing deserves the top spot on your restaurant’s action plan and is a prime opportunity for you to connect with your customers like never before. Read on to discover why a text message marketing plan will work for you and how both you and your customers can reap the benefits of using the Opt It Mobile platform.
There’s no denying it, mobile marketing allows restaurant owners to reach customers with an immediacy never seen before in the marketing space. Your message is sent instantly to all customers in your loyalty program, giving them real-time knowledge of your latest promotions, events and contests. What’s more, you’re reaching out to targeted customers with their permission – they have requested your information to be sent, allowing you to speak directly to customers who are anticipating information about your business, wherever they are, via their mobile device. Getting the latest information about your restaurant to your customers in this way drives traffic through the door, boosting business before your eyes.
Consider the various applications for mobile marketing in the restaurant world allowing you to reach your audience at home or on the go, instantaneously. Utilize Opt It Mobile to provide the access into your restaurant’s loyalty program and send time-sensitive information or last minute offers for specific meals. Get real-time feedback from customers via surveys or comments. Coupons, contests and RSVP’s are easily managed with Opt It Mobile and allow this ideal two-way means of communication between owner/operators and customers to become the main method of communication. Uses of mobile marketing in the restaurant industry are limited only by your imagination.
So now you know why and how the Opt It Mobile platform can launch your restaurant’s mobile marketing campaign. But how do your customers benefit from your text message marketing efforts? Receiving text messages is a low cost and simple way for customers to stay informed about what’s going on at their favorite eateries. Not only will customers be up-to-date on the latest events and best deals, but they’ll be notified of and able to find ways to save money while continuing to eat at and enjoy the places they love – a big draw in tough economic times. With the permission-based technology that Opt It offers, your customers control what, when and how often they receive and send information about your promotions through their cell phones.
Becoming part of your restaurant’s loyalty program is very meaningful to many customers and provides a sense of belonging and membership to an elite group of patrons. This is an advantage to both the restaurant owner and customer, establishing a lasting relationship made possible by the reach of the instant and versatile mobile channel.
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