It’s perceived by some that luxury brands, by their very nature, would stay away from text message marketing campaigns. This is because most consumers and business owners alike still perceive text message marketing to be a medium to send out a coupon or a discount, an action that is contrary to the essence of a luxury brand. In reality, this is not the case at all- text message marketing actually works quite complementarily with luxury brands.
Take Cartier for example. Over the past holiday season they launched a campaign called “Winter Tale” to get consumers talking about their business and luxurious French watches. They used the keyword “FOLLOW CARTIER” for consumers to text into, and by doing so consumers received information on the brand’s seasonal offerings and knowledge of new products.
Now that the holidays have passed and the New Year is coming, families will begin to find ways to escape the cold weather and the winter blues. Some will plan a trip to Florida or Mexico, others will take up a new sport, and still others will try a new hairstyle, just to spice things up.
Many hair salons have tried text message marketing already, and have gained and retained customers because of it. Many of our hair salon business clients have shared their tried and true texting tips and advice, and we thought it would be helpful to pass some successful suggestions along to you:
One of the hardest tasks for marketers in the steep competition of the digital age is to build and retain brand awareness. With so much the clutter when it comes to consumer ads, marketers must continually look to new communication mediums in order to capture their customers’ attention. Think about the last time you really looked at your customers. What was the one thing all of them had in common? The answer is simple: a cell phone.
In addition to the challenge of getting a brand message out and into the minds of target consumers, marketers may feel that it’ is hard to control the messages that consumers receive. Gain that control by pin pointing the specific channels that allow your marketing team to manage the brand message that your clients hear. Utilizing Opt It’s text message marketing tool is one of the most powerful ways to do this. (No one can spray paint over this ad!)
President Obama himself started a movement in 2008 when he announced his Vice President pick over a mass text message, and this trend is steadily gaining popularity among political candidates running for election this fall.
Former CEO of Hewlitt Packard and California Senate hopeful Carly Fiorina, as well as former eBay CEO Meg Whitman, who’s also California’s Republican nominee for governor, are just a couple of many politicians that have realized the power of holding their voters’ cell phone numbers and who are creating text message marketing campaigns to reach those voters.
“We’re definitely embarking on new technology,” said Marson Harrison, a spokesman for Carly Fiorina’s campaign, to Fox News. “Many campaigns haven’t been brave enough and bold enough to step into this realm. We’re very comfortable, had excellent results and again we’ve made thousands of calls through this technology.”
First, it was the shiny Motorola Razor cell phone. Do you remember how cool that was? Then it was the Blackberry, what a commotion that little scrolling ball created in the mobile world! Next, the IPhone made headlines for its amazing picture quality and touch screen capabilities. Now, the talk of the town has shifted away from the look of cell phones and on to their resources. Interests have migrated from the alarm clock function to the ability to text message and use applications. With all these changes occurring within such a short period of time, it’s sometimes difficult for marketers to know where to concentrate their mobile marketing efforts.
The best place to look for your answer is within the facts and statistics that are currently available. Only 35 percent of U.S. adults have mobile devices with the capability of utilizing an application, and of those, only 24 percent actually use the app programs available, according to the Pew Research Center’s Internet & American Life Project. Eleven percent of adults don’t even understand the concept of an “app” and are not sure if their phone is equipped with the capability.