The Newest Tab at Your Service: New Inbox Messages
For any business, it’s important to have a clear view of all business-related activities occurring in order to be able to control, adjust, and respond to elements affecting the business. The same goes for your Opt It account; the ability to see and monitor your activity in a concise and efficient manner is imperative to the success of your mobile campaign. The ability to respond to a customer’s text in a timely and effective manner can oftentimes determine whether that customer remains loyal. Say hello to the newest tab in your Opt It account, which displays your New Inbox Messages.
Within your home page, you’ll find this new tab next to the Top Active Keywords tab. It is called the “New Inbox Messages” tab, and it provides you with a snap shot of all of your recent activity. Previously, you’ve had to filter for this information within the Inbox page. Now, a full overview is available for you on your home page saving you time and allowing you to answer any important replies in a timely manner. This tab displays the keywords with the most recent activity, the number of new messages in the Inbox associated with that particular keyword, and the number of messages sent recently.