We’re firm believers in text message marketing campaigns and the numerous advantages of using texts over downloadable apps in the marketing world. A recent Adweek article urges businesses choosing between the two to stick with the undeniable reach and results that come with text messaging.
Why is texting superior you ask? Well, it has a lot to do with reach and usage. Juniper Research predicts that smartphones will account for only 23 percent of all new handsets sold per year by 2013. In comparison, nearly every cell phone in the U.S. is able to receive and send text messages. In addition, texting is an every day form of communication, so marketing with texts means reaching clients via their chosen medium. Texting allows businesses to contact customers immediately, wherever they are. What’s more, it doesn’t require customers to locate and download the latest app for information.
An October 2009 report from Strategy Analytics showed that only four to six mobile apps are typically used on an a consistent basis. Constantly competing with the most exciting and buzz-worthy apps available, brands lose out when older apps go unused or hit the recycle bin. In contrast, text messages are simple and reside within the prime real estate of the message list, among our daily conversations.
While there is definitely a time and place for apps, consumer contact and dialogue is maintained with text message marketing. It’s Opt It’s opinion that engaging customers for the long haul is the best way to generate return on investment.